PRIVACY POLICY
Last updated: February 2026
Illuminate Health is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard personal information when you visit illuminatehealth.net or submit information through our website.
1. Information We Collect
We may collect personal information that you voluntarily provide through our website, including:
- Name
- Email address
- Phone number
- Services you are interested in
This information is typically collected through contact forms or client inquiry forms.
We may also automatically collect limited technical information, such as:
- IP address
- Browser type
- Device information
- Pages visited and time spent on the site
This data helps us understand how our website is used and improve its functionality.
2. How We Use Your Information
We use the information collected to:
- Respond to inquiries and contact requests
- Provide and manage clinical services
- Communicate about appointments or services you have requested
- Improve website performance and user experience
- Meet legal, ethical, or professional obligations
We do not sell, rent, or trade your personal information.
3. Clinical & Health Information
If you choose to share health-related information through our website forms, please note:
- Website forms are intended for initial contact and scheduling purposes only
- Sensitive medical information should not be submitted through general website forms unless specifically requested through a secure system.
- Clinical records and protected health information are handled through appropriate, secure clinical systems in accordance with applicable laws and professional standards
Illuminate Health provides clinical services in partnership with a third-party organization that uses a HIPAA-compliant electronic health record (EHR) system.
Please note:
- This website is NOT a HIPAA-compliant platform
- Website forms are used solely for general inquiries and service interest.
- Clients should not submit sensitive medical or protected health information through this website
- All protected health information, clinical documentation, and treatment records are collected, stored, and managed securely within our partnered HIPAA-compliant EHR system once care is established
If you have questions about how your health information is handled, you may contact us at:
info@illuminatehealth.net
4. Cookies & Analytics
Our website may use cookies or similar technologies to:
- Analyze website traffic
- Improve user experience
- Understand visitor interactions
You can control or disable cookies through your browser settings.
5. Third-Party Services
We may use trusted third-party service providers to support website operations, such as:
- Website hosting
- Email communication
- Scheduling or practice management tools
- Analytics services
These providers only have access to information necessary to perform their services and are required to protect your information.
6. How We Protect Your Information
We take reasonable measures to protect your personal information, including:
- Secure hosting and encrypted connections (SSL)
- Limited access to personal data
- Use of reputable service providers
While no method of transmission over the internet is 100% secure, we strive to use commercially
acceptable means to protect your information.
7. Sharing of Information
We may share personal information only when:
- Necessary to provide services
- Required by law or legal process
- Needed to protect rights, safety, or property
We do not sell or share personal information for marketing purposes.
8. Your Rights & Choices
You have the right to:
- Request access to the personal information we have about you
- Request corrections or updates
- Request deletion of your information, subject to legal or clinical record requirements
- Opt out of non-essential communications
To exercise these rights, please contact us using the information below.
9. Children’s Privacy
Illuminate Health does not knowingly collect personal information from children under the age of 13. If you believe a child has provided personal information through our website, please contact us so we can promptly remove it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Illuminate Health
Email: info@illuminatehealth.net
Website: https://illuminatehealth.net